Why was this program developed?

People living with a life-limiting illness for which no cure is available are at risk of poor quality of life and social isolation. They often have difficulty connecting with resources and support that are important to them. Volunteers can play an important role in addressing these needs and improving quality of life. We have repeatedly heard that patients nearing the end of life want to remain in the home for as long as possible. We want to help them do that.

How was it developed?

Our program was developed after extensive consultation with medical professionals, families, and patients. It became apparent from these discussions that there was a significant gap in emotional and respite support, which, if resolved, would have an impact on the quality of life for clients and their families.

Our program uses the Cumberland Hospice volunteer training, which includes both the Ontario Hospice training and the Canadian Hospice Palliative Care Association training.

How do we fit with the healthcare system?

Our In-Home Volunteer Program was designed to complement the work of healthcare professionals. Our goal is to improve the quality of life of the person and their family. Volunteers develop special relationships with people and have the luxury of time to engage, listen, support decision-making, and assist people with practical things that help to meet their needs.

Volunteers do not engage in the type of healthcare navigation characteristic of the role adopted by doctors, nurses, or social workers.

Meet our Coordinator

Pictou County Palliative Care Society is pleased to introduce Francesca Couture as our In-Home Volunteer Visitation Program Coordinator. Francesca brings much enthusiasm, dedication, and a deep commitment to fostering meaningful connections between volunteers and those in need. With “a passion for supporting others and one who thrives in roles that require organization, communication and care, as volunteer coordinator I will combine my nurturing nature and strong multitasking skills to foster community involvement and create impactful volunteer opportunities “.

Francesca is a devoted wife and mother of a lively 3-year-old daughter, who brings “joy and purpose to my daily life”. She aims to ensure that “volunteers feel valued, empowered, and supported as they make a lasting positive impact on the community”. Francesca brings to this position her work experience within palliative and medical office environments.

For more information about the In-Home Visitation Program or to learn how you can get involved, please contact Francesca directly at: coordinator@pcpcares.org.